Shipping policy

Orders are processed within 1–5 business days.

Because our hair is sourced through trusted international suppliers, shipping times may vary depending on product availability, carrier delays, customs, and location.

Estimated delivery times:

• United States: 7–14 business days

• International orders: 10–21 business days

Please note:

• Processing time and shipping time are separate

• Delays may occur during holidays, launches, restocks, or high-volume periods

• Tracking information will be sent once your order has shipped

• Delivery estimates are not guaranteed

SHIPPING RESPONSIBILITY

E&E Luxe Hair is not responsible for:

• Incorrect shipping addresses entered at checkout

• Lost or stolen packages marked as delivered

• Delays caused by shipping carriers or customs

• Failed delivery attempts due to customer error

Customers are responsible for ensuring all shipping information is correct before placing an order.

ORDER PROCESSING

Orders may take additional processing time during:

• New collection launches

• Promotions or sales

• Restocks

• High-demand periods

We appreciate your patience and support while we prepare your order with care.